Terms and Conditions

Terms and Conditions

• Booking with us is very easy and simple, we just need your details, or simply fill in online.
• If you would like to book a personal meeting you must call in advance.
• All the services are provided by Alves Rodrigues & Spinola LTD.
• The total Payment are done directly on PayPal, or to the driver at the end of the service .
• In case of cancellation of the service booked and payed online you should contact us with at least 48 hours in advance to be reimbursed.
• We are not responsable for lost itens in the cars or on the places.
• We decline any responsability for delays that are caused by influence of events beyound our control .
• All our passengers are fully insured when travelling by our taxis, our drivers and taxis are licensed by the DRTT the entity responsible for Transport in Madeira.
• All Taxi Trips or Island Tours the start location is always in Funchal, Attention: to other locations will be charged a fee to the kilometer
• All the prices they are based on km and hour price 20€
• There are no hidden and extras costs, or night charges when booked online. All taxis are equipped with taximeter for regular taxi service.
• We can provide children’s booster seat or baby seat free of Charge.
• Once you land in Madeira airport or arrive on the harbour of Funchal, in any off the hotels or accommodation, just look for one of our representatives holding a sign with your name on it.
• Once you book with us you will get an SMS or email with all the details including time of pick up as per your order.
• Private transfers and personalised taxi services can be arranged at any time, if you cannot find it on our website contact us by mobile or call our direct number or email.
• We provide taxi service anywhere around Madeira.
• We provide Madeira airport transfers, island trips, tours and taxi services of various transportation.
• Our taxi service is private and prices are per taxi and not per person.
• The provider has all rights to cancel or refuse to provide any service if the clients show any signs of alcohol or drugs.
• The customer has the right to complain about the service by email to us or at :

Centro de Resolução de conflitos de consumo (RAL LEI Nº144/2015)

EM CASO DE LITÍGIO O CONSUMIDOR PODE RECORRER AO CENTRO DE ARBITRAGEM DE CONFLITOS DE CONSUMO DA REGIÃO AUTÓNOMA DA MADEIRA .